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Last updated: July 2026

Beachmates Terms of Service

1. Introduction and Acceptance

These Terms of Service ("Terms") govern your access to and use of the Beachmates application, website and related services (the "Service"), operated by Celsior Interactive Ltd, a company incorporated in the Republic of Cyprus, registration number HE 489924, registered office at Onisiforou Center, Floor 2, Neofytou Nikolaidi & Theodorou Kolokotroni, Agios Theodoros, 8011 Paphos, Cyprus ("Beachmates", "we", "us"). By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

2. Definitions

  • User / you: any person who accesses or uses the Service.
  • Provider: a Coach or Club offering paid services through the Service.
  • Coach: an independent professional offering coaching sessions.
  • Club: an organisation offering memberships, classes and court bookings.
  • Marketplace Transaction: any paid service booked between a User and a Provider.
  • Content: any data, text, images, team names, messages or other material you submit.

3. Eligibility (18+)

The Service is strictly reserved for individuals aged 18 or over. Minors are not permitted to use the Service, with or without parental consent. By using the Service you represent and warrant that you are at least 18. We may request proof of age and will suspend or delete any account we identify or reasonably believe to belong to a person under 18.

4. Your Account

You must provide accurate information and keep it up to date. You are responsible for all activity under your account and for keeping your credentials secure. You may not impersonate another person, create an account for someone else, or maintain more than one account to manipulate rankings or matchmaking. Notify us promptly of any unauthorised use.

5. The Service

Beachmates is a platform for beach volleyball matchmaking and competitive profiles: finding and creating play slots on courts, checking in, logging matches, an ELO rating and tier system, leaderboards, teams, a friends and presence system, and a marketplace connecting Users with Coaches and Clubs. Beachmates does not organise, supervise, run or staff any game, session, event or activity. The Service is a tool that helps people find each other; it is not an event organiser.

6. Our Role as an Intermediary

For all Marketplace Transactions, Beachmates acts solely as a technical intermediary and payment facilitator. The service (coaching, classes, memberships, court bookings) is provided by the Provider, an independent third party. Beachmates is not a party to the contract between you and a Provider, is not the provider of those services, and does not control their content, quality, safety or execution. Providers are independent contractors and organisations, not employees or agents of Beachmates, and are solely responsible for their services, their own taxes, licences, insurance and consumer-law obligations towards their clients.

7. Assumption of Risk and Injury Disclaimer

Sport carries inherent risks. You acknowledge and agree that beach volleyball and related physical activities involve the risk of injury, accident, illness, property damage and death, and that you participate entirely at your own risk.

To the fullest extent permitted by law, Beachmates assumes no responsibility and shall not be liable for any injury, accident, harm, illness, death, loss or damage of any kind arising out of or in connection with your participation in any game, session, match, class, event or activity found, arranged, joined or facilitated through the Service, whether caused by you, another User, a Provider, the condition of any court or facility, or otherwise. You release, waive and discharge Beachmates from any and all such claims. Responsibility for the safety and supervision of any coaching session or club activity lies entirely with the relevant Provider, who is responsible for holding appropriate insurance. Beachmates does not inspect, certify or guarantee any court, facility, User or Provider.

8. Marketplace: Coaches and Clubs

8.1 Third-party services. Coaching sessions, packs, subscriptions, club memberships, classes and court bookings are provided by Providers, not by Beachmates (see Section 6).

8.2 Payments and credits. Payments for Marketplace Transactions are processed through our payment providers. Where you purchase a credit pack, cancellations return credits to your balance rather than cash, subject to the applicable policy. Funds for a session are transferred to the Provider after the session is delivered.

8.3 Cancellation and refunds. Each Provider sets its own cancellation policy, which is displayed and accepted by you at the time of purchase, and which we enforce automatically:

  • If the Provider cancels, you receive a full refund or credit, regardless of timing.
  • If you cancel in advance (within the Provider's stated window), your credit is returned or you are refunded.
  • If you cancel late or fail to attend (no-show), the session may be non-refundable and the credit consumed, per the Provider's policy. Attendance is recorded by the Provider.
  • Platform service fees are non-refundable except where required by law.

8.4 Failed payments. No session, credit or access is granted until payment is confirmed. If a payment fails, the booking is not confirmed and the slot is released.

8.5 Chargebacks. Where you dispute a Marketplace Transaction with your bank, the chargeback and its resolution are handled with the relevant Provider, and the associated liability may be allocated to that Provider. We may restrict your account while a chargeback is outstanding.

8.6 Quality disputes. Beachmates does not arbitrate the quality of a Provider's service. Disputes about the service itself are between you and the Provider; you may leave a review.

9. Fees, Payments and Taxes

9.1 First-party purchases (player Premium, Coach Pro, Club Pro) are sold through our merchant-of-record provider, which handles applicable VAT/taxes. Prices are displayed exclusive of VAT, which is added at checkout where applicable.

9.1.1 Automatic renewal. Subscriptions renew automatically for successive periods unless cancelled before the renewal date. You may cancel at any time from your account settings, as easily as you subscribed, effective at the end of the current period.

9.1.2 Renewal reminder. For subscriptions with automatic renewal, we (or our merchant-of-record provider) will send you a written reminder by email before each renewal, within the period required by applicable law, stating the renewal date, the amount, and how to cancel. Where the law requires (for example under French law, art. L215-1 of the Consumer Code, for a reminder sent between three months and one month before the deadline), the reminder will display the cancellation deadline in a clearly visible box and a cancellation link. If this reminder is not sent in accordance with the law, you may cancel the renewed subscription free of charge at any time.

9.1.3 Price changes. Any change to subscription prices will be notified to you in advance, with reasonable notice before it takes effect, so that you can cancel before the change applies.

9.2 Marketplace Transactions are processed through a connected-accounts provider; the Provider is the seller of record and is responsible for its own VAT and invoicing to you. Beachmates retains a platform commission where applicable, disclosed before purchase.

9.3 Statutory consumer rights, including any applicable cooling-off period, are preserved. Services consisting of leisure activities provided on a specific date or period may be exempt from the statutory right of withdrawal to the extent permitted by law.

10. User Conduct and Fair Play

You agree to: treat other Users and Providers respectfully; report scores honestly; not cheat, collude, sandbag, or otherwise manipulate ratings, rankings or matchmaking; represent your skill level accurately; be punctual and reliable; not harass, threaten, stalk or abuse others; and comply with all safety rules. Violations may lead to correction of ratings, removal of content, or suspension or termination of your account.

11. User Content and Licence

You retain ownership of your Content. You grant Beachmates a worldwide, non-exclusive, royalty-free, sublicensable and transferable licence to host, use, reproduce, adapt, translate, publish and display your Content for the purposes of operating, promoting and improving the Service. You are responsible for your Content and represent that you have the rights to submit it. We may remove Content that violates these Terms or is objectionable. Public elements (such as profiles, team names and leaderboard entries) may remain visible as needed to preserve the integrity of records after account deletion.

12. Geolocation and Presence

The Service uses location data to show nearby courts, slots and, where you enable it, your presence and that of your friends. You are responsible for using presence and location features responsibly. You control your presence visibility and may hide it. We do not expose the precise real-time location of an individual User beyond what the presence settings allow.

13. Rankings and Ratings

Ratings, tiers and leaderboards are provided as is, for competitive and entertainment purposes. We may adjust the rating system, recalculate ratings, run seasons, and apply anti-abuse measures at our discretion. We do not guarantee the accuracy, availability or permanence of any rating or ranking.

14. Intellectual Property

The Service, including its software, design, trademarks, logos and content (excluding User Content), is the exclusive property of Beachmates and its licensors. You receive a limited, non-exclusive, non-transferable, revocable licence to use the Service for personal, non-commercial purposes. You may not copy, scrape, reverse-engineer, or use automated means to access the Service, nor use our trademarks without written permission.

15. Prohibited Uses

You may not use the Service to break the law, infringe rights, transmit harmful or unlawful content, harass others, circumvent payments, scrape data, disrupt the Service, or facilitate any activity for persons under 18.

16. Suspension and Termination

We may suspend or terminate your access at any time, with or without notice, for breach of these Terms, suspected fraud or abuse, legal reasons, or being under 18. You may close your account at any time. On termination you lose access to the Service and, subject to law and Section 11, to associated Content. Provisions that by their nature should survive (including Sections 6, 7, 14, 17, 18, 19 and 21) survive termination.

17. Disclaimer of Warranties

The Service is provided "as is" and "as available", without warranties of any kind, express or implied, including fitness for a particular purpose, availability, accuracy, or non-infringement, to the fullest extent permitted by law.

18. Limitation of Liability

To the fullest extent permitted by law, Beachmates shall not be liable for any indirect, incidental, special, consequential or punitive damages, or for loss of profits, data or goodwill. Our total aggregate liability arising out of or relating to the Service shall not exceed the greater of (a) the total fees you paid to Beachmates in the 12 months preceding the claim, or (b) EUR 50. Nothing in these Terms excludes liability that cannot be excluded by law (including for fraud, or death or personal injury caused by our own proven negligence). This Section does not limit the mandatory rights of consumers under applicable law.

19. Indemnification

You agree to indemnify and hold harmless Beachmates from any claims, damages, losses and expenses arising out of your use of the Service, your Content, your breach of these Terms, or your violation of any law or third-party right, except to the extent caused by Beachmates' own fraud or gross negligence.

20. Privacy

Your use of the Service is subject to our Privacy Policy, which explains how we process personal data in accordance with the GDPR and applicable Cyprus law, including your rights of access, rectification, deletion and portability.

21. Governing Law and Jurisdiction

These Terms are governed by the laws of the Republic of Cyprus. The courts of Cyprus shall have jurisdiction over any dispute, without prejudice to the mandatory consumer-protection rights that consumers resident in the EU/EEA enjoy under the laws of their country of residence, and their right to bring proceedings before the courts of that country where applicable.

22. Dispute Resolution

Before bringing a claim, please contact us at [email protected] so we can try to resolve the matter. EU/EEA consumers may also refer disputes to the competent alternative dispute resolution (ADR) body in their country.

23. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes and update the "Last updated" date. Continued use after changes take effect constitutes acceptance.

24. Miscellaneous

If any provision is held unenforceable, the remainder stays in effect. Our failure to enforce a provision is not a waiver. We are not liable for events beyond our reasonable control (force majeure). You may not assign these Terms; we may assign them to an affiliate or successor. These Terms are the entire agreement between you and us regarding the Service.

25. Contact

Celsior Interactive Ltd, Onisiforou Center, Floor 2, Neofytou Nikolaidi & Theodorou Kolokotroni, Agios Theodoros, 8011 Paphos, Cyprus. Email: [email protected].